--- title: "Automated retail, trading down, and BNPL in grocery - Weekly Snacks #49" description: Discover the latest news in retail and shopper marketing. Find out what retail experts advice in our weekly snacks column. image: https://www.tokinomo.com/hubfs/Shopper%20marketing%20snacks%20tokinomo.png --- [![Logo_White_Transparent](https://www.tokinomo.com/hs-fs/hubfs/Tokinomo%202021/Images/Logo_White_Transparent.png?width=440&height=120&name=Logo_White_Transparent.png "Logo_White_Transparent")](https://www.tokinomo.com/) [![Logo-White+Orange-Transparent](https://www.tokinomo.com/hs-fs/hubfs/Tokinomo%202021/Images/Logo-White+Orange-Transparent.png?width=440&height=115&name=Logo-White+Orange-Transparent.png "Logo-White+Orange-Transparent")](https://www.tokinomo.com/) - - GOLDEN ARROW MARKETING AWARD FOR SALES SERVICE IN POLAND - GOLDEN ARROW AWARD FOR SALES SERVICE IN POLAND [ Read More ](https://www.tokinomo.com/news/sales-service-golden-arrow-award-tokinomo) [![Tokinomo: Brand Activation POSM Technology](https://www.tokinomo.com/hs-fs/hubfs/Tokinomo%202021/Images/Logo_White_Transparent.png?width=440&height=120&name=Logo_White_Transparent.png "Tokinomo: Brand Activation POSM Technology")](https://www.tokinomo.com/) [![Tokinomo: Brand Activation POSM Technology](https://www.tokinomo.com/hs-fs/hubfs/Tokinomo%202021/Images/Logo-White+Orange-Transparent.png?width=440&height=115&name=Logo-White+Orange-Transparent.png "Tokinomo: Brand Activation POSM Technology")](https://www.tokinomo.com/) [ Back to all articles](https://www.tokinomo.com/blog) Blog # Automated retail, trading down, and BNPL in grocery - Weekly Snacks #49 - ![Nicoleta](https://www.tokinomo.com/hubfs/Nicoleta%20Blog%20Author.jpeg) [Nicoleta](https://www.tokinomo.com/blog/author/nicoleta) - Apr 4,2023 ## Campaign corner **Bitter ending. **Many things have bitter endings, but your beer doesn’t have to have one. [Heineken Silver’s commercial](https://www.ispot.tv/ad/1OgW/heineken-silver-riveting-viking-saga) is a captivating Viking tale, in which a king searches the forest for his lost daughter. He finds her with his enemy's son and becomes enraged. The king confronts the boy and lists his family's grievances. However, the boy offers a gift of Heineken Silver and proposes marriage to the king's daughter. The king accepts the proposal and celebrates with a banquet. See? No bitter endings! **More than pets. **Pets are more than just pets. They are your kids, maybe even your favorite child, as this [Chewy commercial](https://www.ispot.tv/ad/1OwV/chewy-pets-arent-just-pets-theyre-more-favorite-child) indicates. During a family dinner, everyone, including the dog named Bailey, shares their daily activities. Bailey recounts her walk in the forest, where she proudly states that she didn't get any fleas, which she attributes to the medication her parents gave her. Take a look and see who is the child that makes the parents more proud.  ## Retail technology **Health and tech. **Instacart has announced plans to expand its "[Food as Medicine](https://www.grocerydive.com/news/instacart-scaling-food-as-medicine-with-tools-for-health-providers/645893/)" program by partnering with health care providers. The program allows healthcare providers to prescribe groceries to customers with specific dietary needs, and Instacart delivers the groceries directly to the customers' homes. The company aims to provide access to healthy foods for underserved communities and individuals with chronic health conditions.  **Automated retail. **A new report from Zebra Technologies shows that retailers are increasingly using [robots and automation](https://www.retaildive.com/news/retailers-tasks-robots-automated/645670/) to improve efficiency and customer experience. The report found that 61% of retailers are planning to increase the use of automation in their stores, and 57% plan to increase the use of robotics. Retailers are using robots for tasks such as cleaning, inventory management, and fulfilling online orders. Additionally, automation is being used to reduce labor costs and increase efficiency in tasks like checkout and restocking. ## What experts shared **Free shipping. **Retail experts answered the following questions in one of [Retail Wire’s discussions](https://retailwire.com/discussion/is-free-shipping-a-thing-of-the-past/). *Do you see shipping charges returning as a regular part of all online retail transactions? Is there still a risk of alienating customers by charging too much for S&H, or losing out on conversions by making free shipping thresholds too high?* Here’s what DeAnn Campbell stated:  ![DeAnn Campbell](https://www.tokinomo.com/hs-fs/hubfs/DeAnn%20Campbell.jpg?width=644&height=274&name=DeAnn%20Campbell.jpg) **Trading down. ***Why is trading down activity appearing to increase at the same time that prices are moderating from the past year’s highs? How should retailers selling products in discretionary categories navigate a period where a greater percentage of consumer purchasing is concentrated in non-discretionary goods? *In one of [Retail’s Wire’s discussions](https://retailwire.com/discussion/will-2023-become-known-as-the-year-of-trading-down/) about trading down, retail experts answered these questions. Here’s what Jeff Sward mentioned:  ![JeffSwardtoki](https://www.tokinomo.com/hs-fs/hubfs/JeffSwardtoki.jpg?width=641&height=344&name=JeffSwardtoki.jpg) ## Retail crime and flexible payments **Organized retail crime. **Organized[ retail crime](https://www.grocerydive.com/news/organized-retail-crime-is-growing-heres-what-grocers-are-doing-about-it/645503/) is becoming a growing problem for grocery stores. Retailers are implementing various strategies to combat the issue, including increasing security measures, training employees to identify potential theft, and collaborating with law enforcement. Additionally, some retailers are using technology, such as AI-powered cameras and electronic article surveillance tags, to deter theft and identify criminals.  **BNPL in grocery. **Buy-now-pay-later (BNPL) options are becoming increasingly popular in the grocery industry. The payment model, which allows customers to pay for purchases in installments, is being offered by major grocery chains, including Walmart, Kroger, and Albertsons. Some experts caution that [BNPL](https://www.retaildive.com/news/buy-now-pay-later-explodes-in-grocery/645926/) could lead to increased debt for consumers who may not fully understand the terms of the agreement. Sign up for news alerts, insights, and teachings! See more by tag - [shopper marketing](https://www.tokinomo.com/blog/tag/shopper-marketing) - [weekly snacks](https://www.tokinomo.com/blog/tag/weekly-snacks) - [retail marketing](https://www.tokinomo.com/blog/tag/retail-marketing) - [retail technology](https://www.tokinomo.com/blog/tag/retail-technology) - [shopper experience](https://www.tokinomo.com/blog/tag/shopper-experience) Featured [Gamification, Shopping habits, and Customer centricity - Monthly Snacks #104](https://www.tokinomo.com/blog/gamification-shopping-habits-and-customer-centricity-monthly-snacks-104) [Shopping experience, Generative AI, and Customer sentiment - Monthly snacks #103](https://www.tokinomo.com/blog/shopping-experience-generative-ai-and-customer-sentiment-monthly-snacks-103) [Influencer Marketing for Grocers: Bridging the Digital and Physical Retail Experience](https://www.tokinomo.com/blog/influencer-marketing-grocers) [Cross-Promotional Strategies Using In-Store Retail Media](https://www.tokinomo.com/blog/cross-promotional-in-store-retail-media) [Grocery personalization, Customer sentiment, and TikTok Shopping - Monthly snacks #102](https://www.tokinomo.com/blog/grocery-personalization-customer-sentiment-tiktok-shopping-monthly-snacks-102) [Tweets by Tokinomo](https://twitter.com/Tokinomo1?ref_src=twsrc%5Etfw) Article Tags - [retail tech](https://www.tokinomo.com/blog/tag/retail-tech) - [shopper marketing](https://www.tokinomo.com/blog/tag/shopper-marketing) - [weekly snacks](https://www.tokinomo.com/blog/tag/weekly-snacks) Show your support - [share on Facebook](https://www.facebook.com/sharer/sharer.php?u=https://www.tokinomo.com/blog/automated-retail-trading-down-bnpl-grocery-weekly-snacks-49) - [share on Twitter](https://twitter.com/home?status=https://www.tokinomo.com/blog/automated-retail-trading-down-bnpl-grocery-weekly-snacks-49) - [share on Linkedin](https://www.linkedin.com/shareArticle?mini=true&url=https://www.tokinomo.com/blog/automated-retail-trading-down-bnpl-grocery-weekly-snacks-49) [Prev](https://www.tokinomo.com/blog/endless-aisles-in-retail) ##### [Endless aisles in Retail: How does it work?](https://www.tokinomo.com/blog/endless-aisles-in-retail) [Next ](https://www.tokinomo.com/blog/buy-now-pay-later-flexible-payments) ##### [Buy now, pay later: What is the impact of flexible payments?](https://www.tokinomo.com/blog/buy-now-pay-later-flexible-payments) ### Subscribe Here! ### Recent Posts ### Posts by Tag - [shopper marketing (112)](https://www.tokinomo.com/blog/tag/shopper-marketing) - [weekly snacks (82)](https://www.tokinomo.com/blog/tag/weekly-snacks) - [retail marketing (71)](https://www.tokinomo.com/blog/tag/retail-marketing) - [retail technology (41)](https://www.tokinomo.com/blog/tag/retail-technology) - [shopper experience (30)](https://www.tokinomo.com/blog/tag/shopper-experience) - [brick and mortar retail (29)](https://www.tokinomo.com/blog/tag/brick-and-mortar-retail) - [retail trends (28)](https://www.tokinomo.com/blog/tag/retail-trends) - [Tokinomo (26)](https://www.tokinomo.com/blog/tag/tokinomo) - [shopping experience (26)](https://www.tokinomo.com/blog/tag/shopping-experience) - [customer experience (21)](https://www.tokinomo.com/blog/tag/customer-experience) - [in-store marketing (20)](https://www.tokinomo.com/blog/tag/in-store-marketing) - [retail tech (20)](https://www.tokinomo.com/blog/tag/retail-tech) - [retail advertising (13)](https://www.tokinomo.com/blog/tag/retail-advertising) - [Retail experience (11)](https://www.tokinomo.com/blog/tag/retail-experience) - [brand awareness (11)](https://www.tokinomo.com/blog/tag/brand-awareness) - [shopper engagement (11)](https://www.tokinomo.com/blog/tag/shopper-engagement) - [in-store advertising (10)](https://www.tokinomo.com/blog/tag/in-store-advertising) - [retail media (10)](https://www.tokinomo.com/blog/tag/retail-media) - [boost retail sales (9)](https://www.tokinomo.com/blog/tag/boost-retail-sales) - [experiential marketing (8)](https://www.tokinomo.com/blog/tag/experiential-marketing) - [retail sales (8)](https://www.tokinomo.com/blog/tag/retail-sales) - [Event (7)](https://www.tokinomo.com/blog/tag/event) - [brand marketing (7)](https://www.tokinomo.com/blog/tag/brand-marketing) - [in-store promotions (6)](https://www.tokinomo.com/blog/tag/in-store-promotions) - [retail robots (5)](https://www.tokinomo.com/blog/tag/retail-robots) - [grocery (4)](https://www.tokinomo.com/blog/tag/grocery) - [brand perception (3)](https://www.tokinomo.com/blog/tag/brand-perception) - [customer journey (3)](https://www.tokinomo.com/blog/tag/customer-journey) - [retail during covid (3)](https://www.tokinomo.com/blog/tag/retail-during-covid) - [brand activation (2)](https://www.tokinomo.com/blog/tag/brand-activation) - [brick and mortar marketing (2)](https://www.tokinomo.com/blog/tag/brick-and-mortar-marketing) - [coronavirus impact in retail (2)](https://www.tokinomo.com/blog/tag/coronavirus-impact-in-retail) - [omnichannel retail (2)](https://www.tokinomo.com/blog/tag/omnichannel-retail) - [retailtainment (2)](https://www.tokinomo.com/blog/tag/retailtainment) - [shelf presence (2)](https://www.tokinomo.com/blog/tag/shelf-presence) - [trade marketing (2)](https://www.tokinomo.com/blog/tag/trade-marketing) - [Assortment (1)](https://www.tokinomo.com/blog/tag/assortment) - [Beverages (1)](https://www.tokinomo.com/blog/tag/beverages) - [Cleaning Supplies (1)](https://www.tokinomo.com/blog/tag/cleaning-supplies) - [Strategic Marketing (1)](https://www.tokinomo.com/blog/tag/strategic-marketing) - [awards (1)](https://www.tokinomo.com/blog/tag/awards) - [brand building (1)](https://www.tokinomo.com/blog/tag/brand-building) - [brand trust (1)](https://www.tokinomo.com/blog/tag/brand-trust) - [consumer decision making (1)](https://www.tokinomo.com/blog/tag/consumer-decision-making) - [data analytics (1)](https://www.tokinomo.com/blog/tag/data-analytics) - [future of retail (1)](https://www.tokinomo.com/blog/tag/future-of-retail) - [interactive displays (1)](https://www.tokinomo.com/blog/tag/interactive-displays) - [product launch (1)](https://www.tokinomo.com/blog/tag/product-launch) - [programmatic advertising (1)](https://www.tokinomo.com/blog/tag/programmatic-advertising) - [retail pricing (1)](https://www.tokinomo.com/blog/tag/retail-pricing) - [sampling (1)](https://www.tokinomo.com/blog/tag/sampling) - [strategy (1)](https://www.tokinomo.com/blog/tag/strategy) - [tips to boost retail sales (1)](https://www.tokinomo.com/blog/tag/tips-to-boost-retail-sales) - [transforming retail (1)](https://www.tokinomo.com/blog/tag/transforming-retail) [See all](https://www.tokinomo.com/blog/automated-retail-trading-down-bnpl-grocery-weekly-snacks-49#) Read some more - [shopper marketing](https://www.tokinomo.com/blog/tag/shopper-marketing) - [weekly snacks](https://www.tokinomo.com/blog/tag/weekly-snacks) - Jun 3,2025 ###### [Gamification, Shopping habits, and Customer centricity - Monthly Snacks #104](https://www.tokinomo.com/blog/gamification-shopping-habits-and-customer-centricity-monthly-snacks-104) Campaign corner Break brothers. KitKat wants you to take a break and will make anything for that to happen. Their most r... [Read More ](https://www.tokinomo.com/blog/gamification-shopping-habits-and-customer-centricity-monthly-snacks-104) - [shopper marketing](https://www.tokinomo.com/blog/tag/shopper-marketing) - [weekly snacks](https://www.tokinomo.com/blog/tag/weekly-snacks) - May 6,2025 ###### [Shopping experience, Generative AI, and Customer sentiment - Monthly snacks #103](https://www.tokinomo.com/blog/shopping-experience-generative-ai-and-customer-sentiment-monthly-snacks-103) Campaign corner It’s not just water. Culligan is launching its first-ever global brand campaign, “It’s just water until ... [Read More ](https://www.tokinomo.com/blog/shopping-experience-generative-ai-and-customer-sentiment-monthly-snacks-103) - [boost retail sales](https://www.tokinomo.com/blog/tag/boost-retail-sales) - [retail media](https://www.tokinomo.com/blog/tag/retail-media) - [grocery](https://www.tokinomo.com/blog/tag/grocery) - Apr 15,2025 ###### [Influencer Marketing for Grocers: Bridging the Digital and Physical Retail Experience](https://www.tokinomo.com/blog/influencer-marketing-grocers) Social media can be daunting for grocers. Between keeping up with ever-evolving trends, generating consistent content, a... [Read More ](https://www.tokinomo.com/blog/influencer-marketing-grocers) - [boost retail sales](https://www.tokinomo.com/blog/tag/boost-retail-sales) - [retail media](https://www.tokinomo.com/blog/tag/retail-media) - [grocery](https://www.tokinomo.com/blog/tag/grocery) - Apr 10,2025 ###### [Cross-Promotional Strategies Using In-Store Retail Media](https://www.tokinomo.com/blog/cross-promotional-in-store-retail-media) Retail is constantly changing and integrating the most recent technologies. However, there are still some “old-school” o... [Read More ](https://www.tokinomo.com/blog/cross-promotional-in-store-retail-media) ### Any questions or suggestions? Let's talk! ![Form_Right_Bg](https://www.tokinomo.com/hubfs/Tokinomo%202021/Images/Form_Right_Bg.png) [![Tokinomo In-Store Marketing Robots](https://www.tokinomo.com/hubfs/Tokinomo%202021/Images/T.svg "Tokinomo In-Store Marketing Robots")](https://www.tokinomo.com/) Product Work Resources Company Social - - - - - [ Contact Us ](https://www.tokinomo.com/contact/) ©Tokinomo. Copyright 2024. All Rights Reserved. Patent awarded A201500317, Patent pending A201900056 [ Terms & Conditions ](https://www.tokinomo.com/terms-of-service/) -  [Privacy Policy  ](https://www.tokinomo.com/privacy-policy/) back to top [![Tokinomo In-Store Marketing Robots](https://www.tokinomo.com/hubfs/Tokinomo%202021/Images/T.svg "Tokinomo In-Store Marketing Robots")](https://www.tokinomo.com/) Product Work Resources Company Social - - - - - [ Contact Us ](https://www.tokinomo.com/contact/) ©Tokinomo. Copyright 2024. All Rights Reserved. Patent awarded A201500317, Patent pending A201900056 [ Terms & Conditions ](https://www.tokinomo.com/terms-of-service/) -  [Privacy Policy  ](https://www.tokinomo.com/privacy-policy/) back to top ![](https://px.ads.linkedin.com/collect/?pid=2363194&fmt=gif) ```json { "@context" : "http://schema.org", "@type" : "Article", "author" : { "@type" : "Person", "name" : "Nicoleta" }, "dateModified" : "April 4, 2023, 6:30:30 AM", "datePublished" : "2023-04-04 06:30:30", "description" : "Discover the latest news in retail and shopper marketing. Find out what retail experts advice in our weekly snacks column. ", "headline" : "Automated retail, trading down, and BNPL in grocery - Weekly Snacks #49", "image" : { "@type" : "ImageObject", "url" : "https://www.tokinomo.com/hubfs/Shopper%20marketing%20snacks%20tokinomo.png" }, "mainEntityOfPage" : { "@id" : "https://www.tokinomo.com/blog/automated-retail-trading-down-bnpl-grocery-weekly-snacks-49", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://f.hubspotusercontent30.net/hubfs/6784033/Tokinomo%20Logo/Logo_White_Transparent.png" }, "name" : "Tokinomo Marketing SA" } } ```